Khalidia Palace Hotel Dubai by Mourouj Gloria

Such nice hotel big room big bathroom every single things clean location good staff very nice and friendly specially Ali &amir breakfast fast to many choices customers service amazing i recommend to every single customer the read this review you should by try this hotel different hotel different people thank you guy

I had an excellent experience at the hotel, thanks to the outstanding service provided by the restaurant manager, especially Mr. Nassim. He was incredibly kind and professional, always ensuring that everything was perfect during our meals. Highly recommend!

It was in a good location, we were upgraded to a suite which had facilities such as kettle microwave etc. They had a variety of food for breakfast which was very similar everyday. Some of the staff members were really friendly. They have a prayer room.amd prayer facilities which I find is very rare these days. They also had a prayer mat in the room. The room was generally clean with lots of toiletries in the bathroom.

Excellent Hotel, but Management Staff Needs Serious Improvement I stayed at Khalida hotel in Dubai and was truly impressed by the facilities, cleanliness, and overall service — everything was of high quality, as expected from such a property. However, I feel it’s important to share my serious concerns regarding the hotel’s management team. As a professional in the hotel business myself, I observed that the managers and his direct staff are not acting professionally. Whenever issues arise, the manager is often nowhere to be found unavailable, while problems are left to regular staff members who are not empowered to make decisions or provide real solutions. This creates frustration for guests and damages the reputation of an otherwise excellent hotel. It is my professional advice to the property owner or landlord to consider replacing the current managerial staff with experienced, guest-focused leaders who understand hospitality and are present when it matters most. This hotel has great potential — but with a more competent and responsible management team, it could truly be world-class.

We absolutely enjoyed our stay at this hotel. We were always made very welcome And well looked after. Laxmi was an amazing host, She would always make the time to come and greet us at breakfast and check that we were happy and comfortable. She was always happy to help with any questions we had or to give us directions to any sites that we wanted to visit. There was a variety of choices of breakfast that Me and my husband thoroughly enjoyed and complimented. There was always a wide variety and dishes from many backgrounds and countries. All of the breakfast choices were very delicious, healthy and nutritious. The hotel was always in Immaculate condition our room was always clean and tidy. Every time we came back from our outings room was spotless. We had a very Beautiful room as we were kindly upgraded to a large family room. I would definitely like to come back again to this hotel with my entire family next time can’t thank you enough for making us stay so enjoyable.